Act Role Tailored – that is the future!

A shift in paradigm

Future business management applications will distinguish themselves on their user experience rather than on their functionality. Those standing out will have user centered User Interface (UI) that is flexible and adaptable to the individual company’s employees. The better the User Experience (UX) is tailored around the  business goals and processes of the individual company and people, the more time is saved in human resources – freeing employees to take on more processes, be more creative and make more business.

Put your users before the application

This is where you can really make a difference. People’s time is expensive. The better a piece of software can support the employee in daily routines, the more money is saved for the company, which directly affects the bottom line.

Traditionally business management software has been focusing on functionality requirements and in the development process especially weighted issues like:

Stability
Complicated transactions

Large amounts of data entries
Integration

 

As a result the user has, to a large extent, been ignored and left with a rather complicated user experience, not at all shaped around the actual processes and tasks of the individual user. Much time is consumed in navigating between actions and in finding information.

Focus on user goals and tasks

Generally business IT systems are mostly suited for entering data.  But users just as much need to get data out of the system, which often is experienced as complicated or not really feasible. This influences the user’s efficiency substantially. Most conspicuously in the fact that users get no help for prioritizing daily work - although the system very often holds the required information - nor get needed information when entering data. Both are requiring lots of ‘unnecessary’ focus and hereby valuable working time.  To enable the user to work faster and more productively, a few very essential areas needs to be in focus: 

Easy task navigation-  Reduced number of "clicks" to locate relevant data
Promoted functionality that supports the individual user’s processes

Friendly and familiar overview of work status and how to prioritize
Seamless integration with other systems like Outlook

 

As practically all business management solutions on the market are fairly mature when it comes to covering required functionality, user experience is the soft spot where you can really tap value and make a difference for your customers. Time has come to make your business management solution support it’s users 100%, adapted to their goals and tasks.

Welcome to the future of users’ interacting with their software!





Microsoft Dynamics NAV 2009

Role Center
Microsoft Dynamics NAV 2009 is providing a unique role based user interface supporting 21 standard roles out of the box.

List Place
The user can get fast access to the work that is important to the role. In this case the non-shipped orders for the Order Processor role.

Task Page
The task page provides instant access to the defined tasks for the individual role. The user will need fewer clicks to find the tasks needed.